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Operations Lead, Command Center

Kodiak Robotics · Kodiak Robotics is an autonomous vehicle company developing self-driving solutions for long-haul trucking to enhance safety and efficiency.

Lancaster, TX101-250 employeesPosted 33 days ago
Post-IPO Equity · $100Mraised 6 months agoled by Lightspeed Venture Partners, SV Angel, Battery Ventures

This board only lists companies whose most recent round closed in the last 180 days.

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<div class="content-intro"><p>Kodiak AI, Inc. (Nasdaq: KDK), founded in 2018, is a leader in Physical AI, developing driverless technology that powers machines that move. Its Kodiak Driver is a vehicle-agnostic autonomous driving system that combines AI-powered software with modular hardware. Today it operates in long-haul trucking, industrial trucking, and defense. In 2024, Kodiak launched commercial Driver-as-a-Service operations with no one in the cab, and plans to launch driverless long-haul service between Dallas and Houston by the end of 2026.<br><br>Kodiak has partnered with many of the biggest names in freight, including Bosch for scaled hardware production, AWS, and leading customers including Atlas Energy Solutions, IKEA, Bridgestone, Werner Enterprises, C.R. England, Roehl Transport, and General Dynamics Land Systems.</p></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p><span style="font-size: 12pt;">As an <strong>Operations Lead, Command Center</strong>, you’ll serve as the on-shift leader responsible for the coordination of live autonomous and human-assisted trucking operations. You’ll ensure uninterrupted service delivery, proactive customer communication You’ll work closely with Operations Specialists, remote operators, and On-Site Support teams to ensure operations run safely, efficiently, and with minimal downtime.</span></p> <p><span style="font-size: 12pt;">If you’re detail-oriented, thrive in high-tempo operational environments, and take pride in helping teams perform at their best, this role is for you.</span></p> <h3><span style="font-size: 12pt;"><strong>What You’ll Do</strong></span></h3> <p><span style="font-size: 12pt;"><strong>Technical Knowledge</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Recognized subject matter expert across Command Center workflows.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Deep command of monitoring tools, triage logic, playback analysis, and mission dynamics.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identifies process gaps and drives workflow improvements.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Provides high-quality operational insights to Engineering and Operations leadership.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Execution</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serves as the primary escalation point during shifts.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Guides prioritization, distributes workload, and ensures shift readiness.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Coordinates responses during high-severity issues.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Owns recurring workflows (handover quality, CFH quality reviews, SOP consistency).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Leads initiatives that improve Command Center efficiency, reliability, or accuracy.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Collaboration</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mentors Ops Specialists and Fleet Specialists.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Communicates effectively with Engineering, Field Techs, Drivers, and leadership.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Drives timely updates during incidents.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Provides input on scheduling, staffing, and training needs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Helps build strong team culture and operational discipline.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>What We’re Looking For</strong></span></h3> <p><span style="font-size: 12pt;"><strong>Experience:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">1+ years in logistics, dispatch, fleet operations, or command-center environments.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven experience coordinating on-shift teams or live operational logistics.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Background:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong understanding of operational control centers, dispatch coordination, or multi-route fleet management.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven ability to manage live operations, resolve escalations, and maintain composure under pressure.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Industry Knowledge:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with transportation, logistics, or autonomous vehicle operations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Understanding of FMCSA regulations, safety protocols, and field coordination workflows.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Strong Communicator:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Skilled at real-time decision-making and communication in high-pressure or customer-facing scenarios.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Adept at translating complex operational data into clear, actionable updates for both internal and external stakeholders.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Leadership Mindset:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Leads with composure and accountability, ensuring the team operates with urgency and precision.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Builds a strong culture of accountability, teamwork, and continuous improvement.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Why Join Kodiak?</strong></span></h3> <p><span style="font-size: 12pt;">At Kodiak, you’ll work at the forefront of autonomous trucking, helping shape safety and compliance frameworks that will define the industry. Your work will directly contribute to real-world deployments, regulatory readiness, and the safe scaling of breakthrough technology. Join us in creating the foundation that will make autonomous trucking not only possible, but trusted and safe at scale.</span></p> <p class="p2"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What we offer:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive compensation package including equity and biannual bonuses</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent Medical, Dental, and Vision plans</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Generous PTO and parental leave policies</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Long Term Disability, Short Term Disability, Life Insurance</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Fidelity 401(k)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Commuter, FSA, Dependent Care FSA, HSA</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Various incentive programs (referral bonuses, patent bonuses, etc.)</span></li> </ul><div class="content-conclusion"><div>&nbsp;</div> <div>At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.</div> <div>&nbsp;</div> <div>In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.</div> <div>&nbsp;</div> <div><em>We use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here](</em><em><a href="https://endorsed.com/local-law-144" target="_blank" data-sk="tooltip_parent">https://endorsed.com/local-law-144</a></em><em>). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact </em><em><a href="mailto:[email protected]" target="_blank" data-sk="tooltip_parent">[email protected]</a></em><em> with "Separate Review Request" in the email subject line.</em></div> <p>&nbsp;</p></div>
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