Security Manager

Zerra develops and operates hyperscale data centre campuses across Australia, Japan and India, delivering capacity at scale into markets driven by the growth of cloud and AI. Zerra's flexible campus developments support hyperscale and neocloud organisations, enabling some of the world's fastest-scaling technology businesses to grow with certainty and ambition. 

At Zerra, we empower exceptional people to challenge convention, drive innovation and make a real impact in digital infrastructure. Our culture fuses entrepreneurial agility with global expertise, enabling our teams to deliver results that matter. 

We believe that diverse perspectives, inclusive leadership and equitable opportunities are essential to building stronger teams and better outcomes. We are committed to fostering a workplace where everyone feels respected, supported and empowered to thrive. 

Zerra is part of AGP, an independently owned investor and asset manager that develops and operates real assets across the energy, digital and real estate sectors. 

Western Downs Digital Park 
Western Downs Digital Park (WDDP) is a master-planned digital and energy precinct in regional Queensland, developed and operated by Zerra. Planned across multiple delivery phases, WDDP brings together AI-ready data centres, energy infrastructure and a purpose-built campus environment. 

Located close to major power infrastructure within the Western Downs Special Industry Area, WDDP represents a major investment in Queensland's digital future and an opportunity to help deliver the critical infrastructure supporting the continued growth of cloud computing and artificial intelligence. 

• 7+ years’ experience in physical security management, including leading teams, ideally within data centres, critical infrastructure or other large, high-security industrial/commercial sites.
• Proven experience managing a contracted security guard force is essential, together with experience leading in-house security teams and other third-party security vendors, at scale.
• Strong working knowledge of access control, CCTV, intrusion detection and other electronic security systems (e.g. Genetec).
• Demonstrated experience leading security incident response and investigations, with sound judgement operating autonomously and escalating appropriately to senior leadership.
• Working knowledge of Australian security licensing requirements and WHS legislation; familiarity with international standards relevant to data centres (SOC 2, ISO 27001, ISO 22301) is highly regarded.
• Strong stakeholder management and influencing skills, with the ability to work effectively with a Director-level manager, facility operations, customers, contractors, emergency services, regulators and the local community.
• Excellent written and verbal communication skills, including incident reporting, board/executive-level updates and documentation.
• Ability and willingness to relocate to, and lead a security function from, a remote regional site, with flexibility for on-call and after-hours response.
• High level of integrity, discretion and sound judgement when handling sensitive security and personnel matters.

Desirable Qualifications and Certifications 

• ASIS International Certified Protection Professional (CPP) or Physical Security Professional (PSP) certification.
• Business Continuity Institute (BCI/CBCI) certification or equivalent, or working knowledge of ISO 22301 business continuity management.
• Tertiary qualification in security management, risk management, criminology, law enforcement, business or a related discipline.
• Prior military, law enforcement or emergency services background, particularly in a regional/remote operations context.
• Working knowledge of ISO 27001 or SOC 2 physical security control requirements.
• Ability to obtain and maintain an Australian Government security clearance (Baseline or NV1), which may be required for this site depending on customer requirements.

The Security Manager is responsible for the physical security of Zerra’s Dalby data centre campus, one of Zerra’s largest sites, located in a remote regional area. 

Reporting to the Soft Services Manager, this is a hands-on, site-based leadership role directing the on-site contracted guard force, and ensuring the campus meets Zerra’s global security standards as well as the compliance expectations of a customer-facing, mission-critical facility. 

Given the scale and remote location of the site, the role requires a high degree of autonomy in managing the 24/7 contracted security guard force, escalating to the Soft Services Manager as required. 

Responsibilities 

• Lead day-to-day physical security operations across the Dalby campus, including access control, CCTV surveillance, perimeter security and alarm monitoring, ensuring 24/7 protection of people, customer data and critical infrastructure at scale.
• Lead, roster and develop the on-site security team, and manage and performance-monitor the contracted security guard force and other security vendors, including training standards, post orders and SLA/KPI compliance.
• Own security incident response and investigations on site, directing the contracted guard force's response and escalating to the Soft Services Manager in line with Zerra's global security policies.
• Maintain compliance with customer security requirements and audit obligations (e.g. SOC 2, ISO 27001, ISO 9001) as well as Queensland/Australian security licensing and work health and safety legislation.
• Provide security risk assessments and sign-off for site access requests, contractor and visitor management, and construction or expansion works on the campus.
• Build and maintain effective working relationships with local emergency services, law enforcement, regulators and the local community, representing Zerra in relevant forums given the campus’s regional setting.
• Own and manage the guard force contracts, security technology maintenance and security upgrades, reporting spend and forecasts to the Soft Services Manager.
• Embed a strong security and resilience culture across the campus, including delivering security awareness and emergency-preparedness training to staff and contractors.
• Support customer audits, due diligence requests and site tours by presenting the campus’s security and resilience posture to prospective and existing customers.